Safe and Responsible Gaming

Responsible Play — at 7uj7
Your safety is our priority

7uj7 believes entertainment is enjoyable when it stays within limits. We are ready to support you in building healthy gaming habits.

What is responsible gaming and why is it important?

Online gaming and betting can be an enjoyable form of entertainment — when approached with the right mindset and within set limits. But if gaming habits go out of control for any reason, they can have a negative impact on personal, family, and financial life.

7uj7 always places the protection of its members at the highest priority. By using the responsible gaming tools on our platform, you can keep full control over your playing time, spending, and participation. This is not just a rule — it is our commitment.

Remember: gambling should never be a source of income or a solution to financial problems. It is purely a form of entertainment. If you ever feel that gaming is going out of control, contact our support team immediately.

For ages 21 and above only

Recognize the warning signs

Be alert if you notice any of the following:

  • Spending more than your set budget
  • Placing larger bets to recover losses
  • Hiding your gaming activity from family or friends
  • Feeling unable to stop playing
  • Neglecting daily tasks or responsibilities
  • Betting with borrowed or loaned money

Our protection tools

7uj7 provides a range of effective tools to give you a safe and healthy gaming experience. Using these tools, you can manage your gaming activity entirely on your own terms.

Set deposit limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and a waiting period applies before the limit can be increased. This is the most effective way to prevent overspending.

Time-out feature

If you feel you need a break for a while, take a time-out from 24 hours up to 6 weeks. During this period your account remains active, but betting and deposit activity will be automatically suspended.

Self-exclusion

If you need a long-term break, choose the self-exclusion option. Your account will be fully closed for the selected period (6 months to permanent). No promotional messages will be sent to you during this time.

Transaction history

View a complete history of all your deposits, withdrawals, and betting activity. Reviewing this record regularly helps build healthy gaming habits and keeps you aware of your spending.

Account lock

You can temporarily lock your account at any time. This is particularly effective as an immediate step when you feel you need to stop right now. Contact the support team to unlock the account.

24/7 support center

Our Bengali live chat service is available 24 hours a day, 7 days a week for any questions or assistance related to responsible gaming. Specialist representatives will help you with complete confidentiality.

21+ age restriction

To open an account and participate in gaming activity at 7uj7, you must be 21 years of age or older. This is a non-negotiable policy.

We may request the necessary documents for age and identity verification at registration and for large withdrawal amounts. This process is carried out for the protection of all members.

  • Age verification is mandatory for all new members
  • Accounts belonging to minors will be closed immediately
  • Using parental controls on shared family devices is recommended
  • Betting on behalf of minors is strictly prohibited

Stay informed

Building some healthy habits is important to keep gaming within limits. Following the tips below will keep your gaming experience enjoyable and safe at all times.

  • Set aside a specific amount of time for gaming each day or each week
  • Set a budget in advance and spend only that amount
  • Take regular breaks during long sessions
  • Avoid gaming when you are feeling stressed or anxious
  • Always give priority to spending time with family and friends
  • Take a break instead of increasing your bets to recover losses

Steps for self-exclusion

Activating self-exclusion is straightforward and takes effect immediately. Follow the steps below:

1

Contact us via live chat

Open our 24/7 Bengali live chat and let a support representative know that you want to self-exclude.

2

Choose a duration

6 months, 1 year, 3 years, or permanent — choose the duration that suits your needs. If no new request is made when the period ends, the account will remain closed.

3

Confirm your identity

For security purposes the representative will verify your identity. This is a brief process and completely confidential.

4

Exclusion will take effect

As soon as the request is confirmed, your account will be deactivated for the selected period and no promotional messages will be sent.

Apply by email

You can also email [email protected] to apply for self-exclusion or other responsible gaming tools, in addition to using live chat.

Available 24/7

Financial control and deposit limits

The minimum deposit amount at 7uj7 is ৳500 and the minimum withdrawal amount is ৳800. These limits protect you from suddenly spending large sums.

If you want to set stricter limits for yourself, use our deposit limit tool. Once a lower limit is set it takes effect immediately, but increasing a limit requires a waiting period of at least 7 days.

Withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer are completed within 5 to 30 minutes. The convenience of fast transactions makes it even easier to stick to your budget.

Daily limit

Decide in advance how much you will deposit each day. Once the limit is reached, deposits will be automatically stopped for the rest of that day.

Weekly limit

Set a maximum deposit amount for a seven-day period. Use it in line with your monthly budget plan.

Monthly limit

Set your entire month's gaming budget as a single figure. This is the most effective approach for long-term financial planning.

Changing limits

Reducing a limit is instant, but a cooling-off period applies when increasing one — which helps prevent impulsive decisions.

Reach out for support

If you have a gaming problem, do not face it alone. 7uj7's support team and professional counselling services are always by your side.

7uj7 live support

Available in Bengali 24/7

Having trouble controlling your gaming? Our trained representatives are ready to speak with you confidentially and activate the right tools for you.

[email protected]

Professional counselling

Gaming addiction is a recognised mental health condition. Reaching out to mental health professionals and counselling services in Bangladesh is always the best step. Seek support from family and loved ones, and do not hesitate to consult a doctor if needed.

Frequently Asked Questions

Yes, the minimum age to participate at 7uj7 is 21. We may ask for proof of age at registration and at any time if needed. Accounts belonging to minors will be closed.

Any eligible balance in your account at the time of self-exclusion will be made available for withdrawal. Contact our support team via live chat or email for the correct process.

Yes, reducing a limit or setting a new one takes effect as soon as the request is made. However, a cooling-off period applies when increasing a limit, which is typically 7 days.

A time-out is a short-term break (24 hours to 6 weeks), after which the account can be reopened normally. Self-exclusion is a long-term or permanent decision (6 months to permanent), during which the account remains fully closed.

First, contact 7uj7's 24/7 live chat or reach us at [email protected]. Our representatives will help you use the right tools. Speaking with a mental health professional or a family member is also always a good idea.

Yes, 7uj7 verifies age at registration and may request identity documents when needed. If you find out that a minor is using your account, notify us immediately at [email protected]. Using parental controls on shared family devices is also recommended.

Play safe, play happy

Enjoy a healthy gaming experience at 7uj7 — cricket, slots, or casino, all on your terms.

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