7uj7 Privacy Policy

1 Introduction and Scope of Policy

7uj7 ("we", "us", or "platform") is committed to providing a safe, trustworthy, and transparent online gaming experience for users in Bangladesh. This privacy policy explains what information we collect about you when you use our website 7uj7.cam, register an account, play games, or contact our customer support — and how we use and protect that information.

This policy applies to all services, mobile-optimized pages, and customer support channels under the 7uj7.cam domain. Third-party websites and payment providers are governed by their own privacy policies — we are not responsible for those.

2 What Information We Collect

7uj7 collects information from you in two ways — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and username
• Password (stored in encrypted form)
• Mobile number (for verifying bKash, Nagad, or Rocket accounts)
• Payment-related information (transaction reference numbers; we do not store full card or bank account details)
• Identity document information (national ID or passport — only when KYC verification is required)
• Messages and attachments sent to customer support

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Browser type, operating system, and device identifier
• Page visit duration, clicks, and navigation patterns
• Cookie and local storage data (details in Section 6)
• Game history, bet amounts, and win/loss data (for responsible gaming monitoring)

3 Purpose of Using Your Information

7uj7 uses your information only for the following legitimate purposes:

• Account management: Handling registration, login, and account security.
• Identity verification: Preventing access by those under 21 and complying with KYC regulations.
• Transaction processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Customer support: Providing 24/7 live chat and email support in Bengali.
• Responsible gaming: Identifying excessive gaming behavior and providing assistance to users.
• Fraud prevention: Detecting multiple accounts or suspicious activity.
• Service improvement: Improving user experience and platform performance.
• Legal compliance: Retaining information necessary to comply with applicable regulations and laws.

4 Information Sharing and Third Parties

7uj7 may share your information with third parties in the following limited circumstances:

4.1 Payment Providers

We work with payment providers such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. Only the information necessary to complete a transaction is shared with them. Each provider has its own privacy policy.

4.2 Technology and Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming may have limited access to game-related data to ensure a fair gaming environment. They do not have access to personally identifiable information.

4.3 Legal Authorities

We may be legally required to provide information in response to valid requests from competent legal authorities — such as court orders or directions from investigative agencies.

4.4 Security Services

We may use specialized security providers to detect fraud and ensure cybersecurity. These providers are bound by contractual confidentiality obligations.

5 Data Protection and Security Measures

7uj7 gives the highest priority to protecting your information. We apply industry-standard security measures:

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using TLS/SSL technology.
• Password Hashing: Your password is never stored directly — it is kept only as a strong cryptographic hash.
• Access Controls: Only authorized staff may access your information, and only as needed for their specific role.
• Regular Security Audits: Our systems undergo regular security audits.
• Data Backups: Regular backups are maintained on secure, encrypted servers.
• Firewall Protection: Advanced network firewalls prevent unauthorized access.

However, no method on the internet is 100% secure. If you believe your account security has been compromised, contact our support team immediately via live chat or email us at [email protected].

6 Cookies and Tracking Technologies

7uj7 uses cookies and similar technologies to improve your browsing experience and maintain platform functionality.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions, storing security tokens, and remembering your language preference. These cookies cannot be disabled.

6.2 Performance Cookies

These cookies help us understand which parts of the site users visit most — which helps us improve the quality of our services. The data collected is analyzed in aggregate and is not personally identifiable.

6.3 Cookie Controls

You can disable non-essential cookies at any time from your browser settings. However, this may limit some platform functionality.

7 Data Retention Period

7uj7 retains your personal information only for as long as necessary. Retention periods depend on the type and purpose of the information:

• Account information: For the duration the account is active and, after closure, for a defined period as required by law.
• Transaction information: A minimum of five years in accordance with financial record-keeping regulations.
• KYC verification documents: From the date of the last transaction, in accordance with regulatory requirements.
• Customer support conversations: Up to two years after the issue is resolved.
• Marketing preferences: As soon as you withdraw your consent.

8 Your Rights

You have the following rights regarding your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to update incorrect or outdated information.
• Right to erasure: The right to request deletion of your information in certain circumstances (does not apply where legal obligations exist).
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to data portability: The right to receive your information in a structured digital format.
• Right to object: The right to object to the use of your information for specific purposes.

To exercise these rights, email [email protected] or contact us via live chat. We aim to respond within 30 business days.

9 Protection of Children and Minors

7uj7 is for individuals aged 21 and over only. We never intentionally collect personal information from minors. We verify age at registration. If a minor's information enters our system for any reason, we delete it immediately and close the associated account.

If a parent or guardian suspects that their minor child has registered on our platform, please contact us urgently at [email protected].

10 International Data Transfers

Some of 7uj7's technology infrastructure and game providers use servers located outside Bangladesh. In such cases, your information may cross international borders. We ensure that any international data transfer is carried out with adequate safeguards and that all partners comply with internationally recognized data protection standards.

11 Marketing Communications

If you give consent at the time of account registration, we may send you emails or notifications about new promotions, bonus offers, and gaming updates. You can stop these communications at any time by:

• Clicking the "Unsubscribe" link at the bottom of any email.
• Changing your notification preferences from your account settings.
• Sending a request to [email protected].

Even if you opt out of marketing communications, you will continue to receive important transaction and security-related notifications.

12 Responsible Gaming and Use of Information

An important aspect of 7uj7's privacy policy is the use of information to ensure responsible gaming. We monitor your gaming patterns to identify signs of excessive play and to provide automated assistance when needed. This information is never used against you for marketing purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

13 Policy Changes and Updates

We may update this privacy policy from time to time in response to business needs, technological changes, or legal requirements. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• An update notification will be shown when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after an update indicates your agreement to the new policy. For significant changes, we may ask for your explicit consent again.

14 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:

If your issue is not resolved after contacting us, you may file a complaint with the relevant data protection authority.

15 Effect of the Complete Policy

This privacy policy operates together with 7uj7's Terms and Conditions and Responsible Gaming policy. In the event of any conflict, the Terms and Conditions will prevail. If any part of this policy is found to be unenforceable, the remaining parts will remain fully effective.

This policy is written in Bengali and is governed by the laws and regulations of Bangladesh.